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Support
Repair (in EU)
Ship to Lugano. 5-7 day turnaround in season. We cover return shipping.
Where to ship
Elegs Workshop · Via Pretorio 9 · 6900 Lugano · Switzerland
What we charge
- Diagnostic: free for warranty cases, CHF 45 otherwise
- Battery replacement: CHF 95-180 depending on model
- Motor replacement: CHF 220-320 depending on model
- Frame welding / bracket replacement: CHF 60-120
Turnaround
5-7 working days in season (May-October). 3-5 days out of season. We send tracking numbers at every stage.
Need it faster? CHF 60 priority service drops it to 48 hours.